About the role
You'll work with customers who need more than a single plan: growing communities, server networks and businesses. You'll understand what they need, design a setup that fits, prepare the quote and make sure the move to SpaceMine goes smoothly. All work is remote.
What you'll do
- Talk with prospective customers about their players, plugins and plans, and size the right setup: memory, CPU, locations, dedicated addresses and add-ons.
- Prepare quotes and proposals, and answer technical questions before they buy.
- Show the panel and how it fits their workflow.
- Plan and help with migrations from other hosts.
- Pass what customers ask for back to the team, so the product improves.
What we're looking for
- Technical knowledge of Minecraft hosting: server software, proxies such as Velocity or BungeeCord, and how player count, plugins and mods affect resources.
- Clear written and spoken English, and the ability to explain technical things simply.
- Organised and reliable with follow-ups.
Nice to have
- Experience in sales or account management at a hosting or software company.
- Fluency in a language besides English.